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in recent years,cross-border e-commercebooming, internet platforms provide businesses with vast sales opportunities and break geographical restrictions, allowing international consumers to easily find and purchase goods around the world. however, this convenience also brings new security risks.
as a common public facility, escalators are a daily means of transportation in shopping malls, but they also have potential safety hazards. this risk becomes clear when a curious child approaches the handrail and accidentally falls. the occurrence of this accident exposedcross-border e-commercethe safety hazards brought about also triggered discussions on the definition of responsibilities.
as liangliang’s mother, ms. chen accompanied her children shopping in the mall, but she neglected her children’s safety because she looked down at her mobile phone. she believes that the shopping mall involved failed to fulfill its safety protection obligations and should be held liable for compensation. however, the shopping mall involved argued that the accident occurred due to liangliang's dangerous behavior of deliberately climbing the handrail and ms. chen's failure to perform her guardianship duties.
the shanghai jinshan court analyzed and determined the case through trial, and ultimately determined that the shopping mall involved bore 70% of the liability for compensation.
cross-border e-commercesafety responsibility: boundaries of responsibility and strength of supervision
cross-border e-commercethe development of enterprises has brought new opportunities and challenges, of which safety responsibility is a key link. on the one hand,cross-border e-commercethe platform provides a broad market for merchants and a convenient shopping experience for consumers. but on the other hand,cross-border e-commerceit also brings new safety risks, such as escalator safety hazards.
how to balance convenience and safety? how to protect the rights and interests of consumers? these issues require the joint efforts of the government and relevant departments to formulate sound laws, regulations and supervisory mechanisms to providecross-border e-commerceprovide necessary guarantees for its development.
summarize
escalator safety issues remind us thatcross-border e-commercethe development also needs to pay more attention to safety issues and strengthen supervision to safeguard the rights and interests of consumers. at the same time, it is also necessary to further improve the public's awareness of safety issues, enhance safety protection awareness, and act more cautiously in daily life.
