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digital economist pan helin believes that the physical strength, energy and reaction speed of riders over 45 years old are difficult to support long-term delivery work. from an objective perspective, even if the platform does not prohibit it, the physical strength and mental state of riders over 45 years old cannot guarantee continuous high-efficiency work. this is because there is a huge gap between the algorithm of the food delivery platform and the actual ability of the riders.
algorithm-driven and workers’ dilemma
food delivery platforms rely on algorithms to optimize delivery efficiency in order to attract more users and increase order volume. however, such an optimization mechanism forces riders to pursue speed, even sacrificing rest and health, in order to meet the platform's expectations.
some people believe that the "coercion" of algorithms turns riders into "desperate" tools, while ignoring the riders' real needs and safety guarantees.
platform responsibilities and problem-solving ideas
pan helin suggested that food delivery platforms should improve their algorithms in reverse order to compensate riders for time lost and reduce overtime penalties, rather than just focusing on delivery efficiency. at the same time, they should increase the unit price of food delivery, gradually increase the income of workers, and promote a "combination of work and rest."
he believes that if the platform only relies on algorithms to control the actions of riders, it will ignore the riders' real needs, eventually leading to the escalation of social conflicts.
solutions and outlook
solving the problem of food delivery requires joint efforts from platforms and society.
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